Case Study

Internal Supply Chain Restructuring

Optimization of logistics and asset management processes for a regional government institution, reducing operational response times by 40%.

The Task

Identify and resolve bottlenecks in the distribution of materials and equipment between locations, a process characterized by manual documentation, lack of traceability, and high downtime.

  • Manual and error-prone processes.
  • Lack of real-time inventory visibility.
  • Inefficient coordination between departments.

Our Approach

We implemented a value stream mapping (VSM) methodology to map the complete process, from request to delivery, identifying activities that did not add value.

Key project phases:

  1. Diagnosis and mapping of existing processes.
  2. Design of a unified digital protocol.
  3. Staff training on the new platform.
  4. Pilot phase and iterative adjustments.

Implementation & Results

Development and integration of a modular asset tracking system with QR codes and a central dashboard for managing requests and alerts.

40%

Reduction in response time

28%

Less physical documentation

Validation Materials

Technical documentation and metrics supporting the effectiveness of the implemented solution.

*Data has been anonymized to comply with client confidentiality agreements.

Our Team of Experts

Professionals specialized in transforming organizational structures and optimizing institutional logistics processes.

Director of Operational Strategy

Dr. Elena Ríos

Director of Operational Strategy

Over 15 years designing governance frameworks for public and private entities. Specialist in reengineering critical workflow processes.

Key Facts:

  • Optimized asset logistics for 3 national ministries.
  • Author of the book "Modern Operational Administration Protocols".
Head of Institutional Logistics

Eng. Carlos Mendoza

Head of Institutional Logistics

Expert in comprehensive fixed asset management and supply chain systems for large organizations. Industrial engineer with 12 years of experience.

Key Facts:

  • Implemented an asset control system that reduced losses by 40%.
  • Certified consultant in Lean methodologies for the public sector.
Senior Process Analyst

Marta Vidal

Senior Process Analyst

Specialized in mapping and digitizing complex workflows. Her data-driven approach has automated over 200 administrative protocols.

Key Facts:

  • Developed the GE-OPS efficiency diagnostic model, used internationally.
  • Regular speaker at organizational management innovation conferences.

Need an expert evaluation of your organizational structures?

Contact the Team
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