Comprehensive redesign of internal logistics processes for a government institution, achieving a 40% reduction in provisioning times.
The institution faced critical bottlenecks in its supply chain for office materials and technical equipment. Manual processes and lack of visibility caused operational delays of up to three weeks, affecting the productivity of over 500 employees across 12 different departments.
We implemented a Value Stream Mapping (VSM) methodology to map each stage of the process. Seven main friction points were identified. The focus was on digitizing requests, standardizing suppliers, and creating a centralized real-time tracking dashboard.
Development and installation of a purchasing management platform with direct integration to existing inventory systems. Automated restocking protocols were established, and key personnel were trained in the use of the new tools. The transition was completed in phases over a 5-month period.
Reduction of average provisioning time from 21 to 12.5 days. A 65% increase in inventory accuracy. Liberation of approximately 1,200 person-hours annually previously dedicated to manual administrative tasks, redirecting that effort towards higher-value activities.
Comparative visualization of the processes, showing the simplification from 14 to 5 critical steps.
Dashboard with quarterly KPIs evidencing continuous improvement in efficiency and cost reduction.
Official statement from the Director of Operations on the project's impact on institutional agility.
Client: Public Institution (Confidentiality under NDA agreement). Project Duration: 7 months. Scope: Internal Logistics & Asset Management.